Northampton Press

Friday, April 10, 2020

Service Electric joins FCC pledge

Wednesday, March 25, 2020 by CONTRIBUTED ARTICLE in Local News

In the midst of the coronavirus COVID-19 pandemic, Service Electric Cable TV & Communications has joined the Keep Americans Connected Pledge to help ensure connectivity to its customers, as first proposed by the Federal Communications Commission.

As part of the Keep Americans Connected Pledge, Service Electric pledges for 60 days to:

• Not terminate service to any residential or small business due to the inability to pay a bill

• Waive late fees residential or small-business customers incur because of their economic circumstance related to the coronavirus pandemic

• Open its Wi-Fi hotspots to everyone

Additionally, SECTV will offer free 10x5 Internet service for 90 days for new customers during this ongoing national emergency.

For more information on modem access and the 60-day financial grace period, contact a customer service representative at 800-232-9100.

“We stand behind local and national authorities encouraging everyone to stay home and self quarantine,” said John M. Walson, president of Service Electric Cable TV & Communications. “Our cable and Internet customers are relying on us more than ever to provide reliable service and connectivity. We also understand there are many financial concerns related to the coronavirus outbreak and want to assure our subscribers we will work to assist them during this time of uncertainty.”